WAREHOUSE TECHNOLOGY & WORK INSTRUCTIONS

Augmented reality (AR)

Also called
Digital information overlaid on a physical view
Abbreviation
AR
Reading time
3 minutes

Augmented reality adds digital information to a user’s view of the physical environment. In logistics, it can display locations, item details or work instructions while a person performs a task.

AUGMENTED REALITY IN PRACTICE

  1. Present the taskDisplay the relevant location and item instruction.
  2. Confirm the actionUse suitable item and quantity verification.
  3. Measure the workflowCompare accuracy, time and usability.

Use the agreed units, actual records and approved procedures for your operation.

A WORKED EXAMPLE

A prompt points to bin A. Verify the item.

A picker’s display identifies bin A and requests two units of a specific variant. Another variant has been placed there incorrectly. If the process simply accepts the displayed instruction as proof, the wrong item can still ship. A suitable physical identity check and exception route should catch the mismatch. The display guides the task; it does not make an incorrect bin automatically correct.

WHAT THIS MEANS FOR YOUR QUOTE

Agree the requirement before comparing quotes

Use the actual shipment, stock and service requirements. Record the billing unit, included work and responsibility for exceptions.

A LITTLE MORE CONTEXT

Questions about Augmented reality

Is AR the same as virtual reality?

No. AR adds information to the physical view; virtual reality typically replaces the viewed environment with a simulated one.

Can AR replace every barcode scan?

Not automatically. Required verification depends on the system and operating process.

Does AR always improve pick rate?

No. Measure the actual workflow, accuracy, usability and exception handling in a representative trial.

Source & example notes

DHL: an augmented-reality warehouse trial.

Sources provide background on the linked topic. Product documentation describes a particular implementation; confirm the rules, contract and procedures that apply to your operation.

Quantities, costs and scenarios are illustrative, not operating targets, approved handling instructions or guarantees. Source guidance reviewed 22 October 2026.

Last updated: · 3PL Hub

Ready to shortlist 3PLs?

Free for brands. No commissions. Your details go only to the 3PLs you match with.

Get matched to 3PLs
3PL Hub

The commission-free 3PL directory and matchmaking platform. 5,000+ 3PLs, 200+ verified members, and 3PLs never pay us to be recommended.

Taking Inventory

The 3PL newsletter, every two weeks

3PL, fulfillment, M&A, eCommerce and trade, written by a human. Read by 3,000+ operators and the logistics ecosystem.

Subscribe to Taking Inventory Free. Every two weeks. Unsubscribe any time.