3PL Hub

Information We Collect

We collect information to help connect eCommerce brands and 3PL (Third-Party Logistics) providers, improve our platform, and deliver relevant services.

• Information you provide: When you create an account, complete an intake form, or contact us, we collect your name, company, email, phone number, and business details such as location, services offered, or fulfillment needs.
• Information from partners: We may receive business information about you from public sources or partners (e.g., logistics directories, integration tools, or marketing platforms).
• Usage and device data: We collect anonymized information about your device, browser, IP address, and interactions on our site to help improve our functionality and security.

How We Use Information

• To operate, personalize, and improve our website and matchmaking services.
• To communicate with you about leads, inquiries, and updates related to 3PL Hub.
• To verify and manage 3PL listings, membership accounts, and subscription services.
• To send marketing or educational communications (you may opt out at any time).
• To comply with legal and regulatory obligations and protect our rights and users.

Cookies & Analytics

We use cookies and similar technologies to understand how visitors interact with our website, remember preferences, and analyze usage patterns.

You can disable cookies in your browser settings; however, some features may not function properly.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting app.retention.com/optout.

How We Share Information

We respect your privacy and only share information when necessary.

• With 3PLs and brands: When you submit a request for a 3PL match, your business details are shared only with the partners that fit your criteria.
• With service providers: We work with trusted third parties (e.g., hosting, email, analytics, and payment vendors) who assist in operating our platform.
• With your consent: We may share information when you give us explicit permission.
• For legal reasons: We may disclose information if required by law or to protect our rights, comply with legal processes, or prevent fraud.

Data Storage & Security

We use industry-standard security measures, including encrypted connections and restricted access, to protect your data. While we take these precautions seriously, no system is completely secure. You are responsible for safeguarding your login information.

International Data

Our servers and service providers may be located in Canada, the United States, or other jurisdictions. By using our site, you consent to the transfer of your information across borders in compliance with applicable laws in both countries.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit rb2b.com/rb2b-gdpr-opt-out.

Your Rights & Choices

• You may request access, correction, or deletion of your personal data by contacting us at info@3plhub.co.
• You can unsubscribe from promotional emails using the link in the message or by contacting us directly.
• You can request deactivation of your member account at any time; certain information may remain in our records for legal, billing, or analytical purposes.

Third-Party Links

Our site may contain links to third-party websites (e.g., fulfillment providers, tech platforms, or partner directories). We are not responsible for their content or privacy practices. We recommend reviewing each site's Privacy Policy.

Legal Jurisdiction

This Privacy Policy and any related disputes shall be governed by the laws of the Province of Ontario, Canada, and any legal action arising out of this Policy shall be brought exclusively before the courts of Toronto, Ontario, Canada.

Updates to This Policy

We may update this Privacy Policy periodically to reflect new services or regulatory requirements. The latest version will always be available at 3plhub.co/about/privacy.

Contact Us

For questions about this Privacy Policy or data handling practices, contact us using the details below.