Red Stag Fulfillment

Company description supplied by Red Stag Fulfillment

Red Stag Fulfillment is a third-party logistics (3PL) provider for enterprise and fast-growing brands. The company specializes in big and heavy products: anything bigger than a toaster or heavier than 10 pounds. Red Stag has shipped over a billion pounds of products most 3PLs will not handle.

WHAT RED STAG SHIPS

Big and heavy is the specialty, with parcel and LTL/FTL under one roof. The company also handles smaller items at higher volumes and lower unit counts, including accessories that ship alongside larger products.

- D2C: parcel, pallet, and white glove delivery.
- Retail and B2B: routing-guide compliance, EDI, and LTL/FTL distribution to Walmart, Target, Costco, and most specialty retailers.
- Amazon: FBA prep, Seller Fulfilled Prime, FBM, and Vendor Central.
- Kitting, returns, and special projects: bundling, relabeling, repackaging, and light assembly.

Red Stag is FDA registered and offers serial number capture and lot tracking.

GUARANTEES

Red Stag guarantees zero shrink, zero mispicks, and zero late shipments. When Red Stag misses, it pays the client automatically.

SHIPPING COST CONTROL

Because big and heavy is the specialty, Red Stag negotiates hardest on the surcharges those shipments pay: Additional Handling, Oversize, and the dimensional divisor. On big and heavy orders, those surcharges are usually the largest line on the carrier invoice. Red Stag passes the negotiated savings to the brand.

Jon Blair, former CFO and COO of Guardian Bikes: "High surcharges for big and heavy items can really kill you. Red Stag got aggressive cutting those costs with the carriers and passed the savings to us."

WAREHOUSES AND NETWORK

Red Stag operates a flagship facility in Sweetwater, Tennessee and a Western U.S. facility in Salt Lake City, Utah. Inventory splits across the East and West locations. The company is privately held and independent, with its own crews and floors, not a broker. Red Stag employs the people who work its floors and controls its facilities directly. An in-house logistics team manages inbound moves from port to warehouse and coordinates outbound LTL, FTL, and white glove delivery.

CLIENT SUCCESS AND ONBOARDING

Client success is in-house and U.S.-based, never a bot or a third party. Every client gets a named contact who knows the account and has a direct line to the warehouse floor. That contact has deep fulfillment experience and real operational context, so requests get actioned rather than routed. Responses come within 24 hours, often with the next step already in motion. A dedicated specialist runs onboarding with a written transition plan, at no extra cost, so orders keep shipping through the transition.

TECHNOLOGY AND INTEGRATIONS

One real-time dashboard shows live parcel and LTL/FTL activity, inventory across the East and West warehouses, inbound and kitting progress, and demand-planning insights. Red Stag offers six ways to connect: a one-click Shopify plugin (the company's only native ecommerce-platform integration), SPS Commerce EDI for retail routing-guide compliance, direct integrations with Fulfill.IO and Loop Returns, middleware connections, and a direct public API for ERPs including NetSuite and SAP.

WHO RED STAG FITS

A brand is a fit if it ships D2C, retail, or Amazon and is done absorbing the cost of late shipments, mispicks, and lost inventory. Red Stag offers both month-to-month and long-term contracts. Tell Red Stag what you ship and you get a straight answer: a quote if it is a fit, a referral to a better-matched 3PL if it is not.