Storage & inventory
- Ambient / dry
- Air conditioned
- Humidity control
- Refrigerated
- Expiry date management
- Lot tracking
- Serial tracking
- Long-term storage
- Cross-dock
ABOUT THE COMPANY
About FIDELITONE
FIDELITONE provides DTC fulfillment and B2B fulfillment through a 4-warehouse network across the United States. Founded in 1929, the company is headquartered in Wauconda, Illinois. Its warehouses total 8,000,000 sq ft. Warehouse management runs on Datex Footprint. It is family-owned and FDA registered.
In their own words
Company description supplied by FIDELITONE
FIDELITONE is a 3PL Hub–verified powerhouse in Elizabethton, Tennessee, serving automotive, beauty, food & beverage, and 13+ other verticals since 1929. This family-owned leader operates 2M+ sq ft across 4 locations, blending legacy expertise with modern automation—from conveyor systems to dynamic inserts—to handle DTC, B2B, Amazon FBA prep, and complex fulfillment workflows. FDA-registered and equipped for ambient, refrigerated, and climate-controlled storage, FIDELITONE helps brands earn customer loyalty at scale.
Industries served
Automotive
Beauty & Skincare
CBD
Direct Selling / MLM
Electronics
Food & Beverage
Footwear
Furniture
Health & Wellness
Home Goods
Industrial
Medical Devices
Pet Products
Sports EquipmentSERVICES & CAPABILITIES
Services and capabilities
Fulfillment channels
- DTC fulfillment
- B2B via EDI
- B2B non-EDI
- Amazon FBA prep
- Marketplace fulfillment
- Bundle on demand
- Client-branded boxes
- Crowdfund fulfillment
Value-added services
- Gift wrapping
- Handwritten notes
- Engraving
- Pre-kitting
- Print on demand
- Product rework
- Product disposition
- Dynamic inserts
- Static inserts
- Returns
Freight & transportation
- LTL trucking
- FTL trucking
- Air freight
- Ocean freight
- Freight forwarding
Client services
- Customer service
- On-site account managers
- Client portal
Business support
- Supply chain consulting
- Product sourcing
Certifications and compliance
FIDELITONE is 3PL Hub verified
3PL Hub reviews business identity, facility details, services, credentials, ownership, ideal customer fit and current client mix.
Verified
TECHNOLOGY & INTEGRATIONS
Systems and connections
Datex Footprint
Datex Footprint
Equipment and automation
FIDELITONE leverages various types of automation and technology to drive efficiency and accuracy.
eCommerce platforms · 1
Marketplaces · 1
Couriers · 6
ERP & OMS · 1
Retailers · 18
Show all 18 retailers
CUSTOMER PERSPECTIVE
FIDELITONE customer reviews
LOCATIONS & FACILITIES
Where FIDELITONE operates
Elizabethton, Tennessee
100 Fidelitone Way, Elizabethton, Tennessee, 37643, United States
2,000,000 sq ft
QUESTIONS & ANSWERS
Questions about FIDELITONE
Answers based on FIDELITONE's 3PL Hub profile.
What does FIDELITONE do?
FIDELITONE is a family-owned 3PL headquartered in Wauconda, IL offering DTC fulfillment, B2B fulfillment and Amazon FBA prep. It serves brands across 14 industries.
Does FIDELITONE handle retail and wholesale orders?
Yes. FIDELITONE provides retail and wholesale fulfillment via EDI. Its profile includes connections to 18 retailers.
Does FIDELITONE work with Amazon sellers?
Yes. FIDELITONE offers Amazon FBA prep and fulfills Amazon FBM orders.
Where are FIDELITONE's warehouses?
FIDELITONE operates 4 warehouses: Elizabethton, TN (2,000,000 sq ft); Wauconda, IL (2,000,000 sq ft); Reno, NV (2,000,000 sq ft); Lebanon, TN (2,000,000 sq ft).
Is FIDELITONE FDA registered?
Yes. FIDELITONE is FDA registered.
What systems does FIDELITONE use and integrate with?
FIDELITONE runs Datex Footprint as its warehouse management system. It integrates with Shopify, plus 1 marketplace. Clients get access to a client portal.
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