Storage & inventory
- Ambient / dry
- Air conditioned
- Lot tracking
- Serial tracking
- Public bonded warehouse
- Cross-dock
ABOUT THE COMPANY
About ShipMonk
ShipMonk provides DTC fulfillment and B2B fulfillment through a 9-warehouse network across the United States and Canada. Founded in 2014, the company is headquartered in Louisville, Kentucky. Its warehouses total 2,715,750 sq ft. It uses proprietary warehouse management software. It is family-owned, cGMP compliant and FDA registered.
In their own words
Company description supplied by ShipMonk
ShipMonk is a 3PL Hub verified fulfillment leader headquartered in Louisville, Kentucky, with 12 strategically located warehouses across 3.5M square feet. This VC/PE-backed, family-owned powerhouse serves 2,000+ employees and powers growth for DTC brands like Dr. Squatch, Brooklinen, and Liquid IV across apparel, beauty, food, and 10+ other verticals. Beyond standard eCommerce fulfillment, ShipMonk excels in B2B/EDI, Amazon FBA prep, returns management, and customs brokerage—backed by advanced robotics, pick-to-light tech, and proprietary WMS. Retail connections span Walmart, Target, Sephora, and Nordstrom.
Industries served
Apparel
Beauty & Skincare
Cleaning Products
Direct Selling / MLM
Electronics
Food & Beverage
Footwear
Health & Wellness
Home Goods
Office Supplies
Pet Products
Sports Equipment
Toys & GamesSERVICES & CAPABILITIES
Services and capabilities
Fulfillment channels
- DTC fulfillment
- B2B via EDI
- B2B non-EDI
- Amazon FBA prep
- Marketplace fulfillment
- Bundle on demand
- Client-branded boxes
- Amazon storefront
Value-added services
- Gift wrapping
- Handwritten notes
- Embroidery
- Engraving
- Pre-kitting
- Product rework
- Product disposition
- Dynamic inserts
- Static inserts
- Returns
Freight & transportation
- LTL trucking
- FTL trucking
- Air freight
- Ocean freight
- Freight forwarding
- Customs brokerage
Client services
- Customer service
- On-site account managers
- Client portal
Business support
- Supply chain consulting
Certifications and compliance
ShipMonk is 3PL Hub verified
3PL Hub reviews business identity, facility details, services, credentials, ownership, ideal customer fit and current client mix.
Verified
TECHNOLOGY & INTEGRATIONS
Systems and connections
Proprietary
Proprietary
Equipment and automation
- Robotic picking
eCommerce platforms · 10
Show all 10 ecommerce platforms
Marketplaces · 17
Show all 17 marketplaces
Other
Couriers · 13
Show all 13 couriers
ERP & OMS · 21
Show all 21 erp & oms
Returns · 12
Other
Show all 12 returns
Retailers · 22
Show all 22 retailers
CLIENTS
Brands ShipMonk works with
CUSTOMER PERSPECTIVE
ShipMonk customer reviews
LOCATIONS & FACILITIES
Where ShipMonk operates
Louisville, Kentucky
7200 Intermodal Dr, Louisville, Kentucky, 40258, United States
328,000 sq ft
QUESTIONS & ANSWERS
Questions about ShipMonk
Answers based on ShipMonk's 3PL Hub profile.
What does ShipMonk do?
ShipMonk is a family-owned and vc or pe backed 3PL headquartered in Louisville, KY offering DTC fulfillment, B2B fulfillment and Amazon FBA prep. It serves brands across 13 industries.
Does ShipMonk handle retail and wholesale orders?
Yes. ShipMonk provides retail and wholesale fulfillment via EDI. Its profile includes connections to 22 retailers.
Does ShipMonk work with Amazon sellers?
Yes. ShipMonk offers Amazon FBA prep and fulfills Amazon FBM orders.
Where are ShipMonk's warehouses?
ShipMonk operates 9 warehouses: Louisville, KY (328,000 sq ft); Louisville, KY (406,000 sq ft); North Las Vegas, NV (372,000 sq ft); Las Vegas, NV (400,000 sq ft); Fort Worth, TX (250,000 sq ft) and 4 more.
Is ShipMonk FDA registered?
Yes. ShipMonk is FDA registered, C-TPAT and cGMP compliant.
What systems does ShipMonk use and integrate with?
ShipMonk runs Proprietary as its warehouse management system. It integrates with Adobe Commerce (Magento), BigCommerce, Ecwid, Oracle Commerce and 6 more, plus 17 marketplaces. Clients get access to a client portal.
Careers at ShipMonk
Customer Service Representative
Las Vegas, NV
Full-timeSales Development Representative
Fort Lauderdale, FL
Full-timeWarehouse Associate, Day Shift, $17/hr, Instant Pay, 4 Days On, 3 Off
Louisville, KY
TemporaryCONTINUE YOUR SEARCH
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