WAREHOUSE CONTROL & PERFORMANCE
White Glove Delivery
White-glove delivery is a commercial label for an enhanced delivery service with specifically agreed handling or customer assistance. It may include placement, unpacking or assembly, but the scope varies.
WHITE GLOVE DELIVERY IN PRACTICE
- Define the serviceList the included actions.
- Check the siteConfirm access and customer readiness.
- Confirm completionRecord the agreed outcome.
Use the agreed units, actual records and approved procedures for your operation.
A WORKED EXAMPLE
Room placement without installation.
A delivery includes placing a boxed appliance in an agreed room and removing packaging. Electrical or plumbing installation is excluded. The customer needs that distinction before booking rather than discovering it at the doorway.
WHAT THIS MEANS FOR YOUR QUOTE
Agree the requirement before comparing quotes
Use the actual shipment, stock and service requirements. Record the billing unit, included work and responsibility for exceptions.
Put this term to work. Explore big and bulky fulfillment providers, then use the 3PL selection guide to define access, handling and delivery scope.
A LITTLE MORE CONTEXT
Questions about White Glove Delivery
Does white glove always include installation?
No. Obtain the specific written scope.
Are stairs and restricted access always included?
No. Confirm site conditions, capability and additional terms.
Does a signature prove every promised task was done?
No. Record completion against the actual service checklist.
Source & example notes
Definition and operational example prepared by 3PL Hub. Examples describe hypothetical requirements; verify the actual records and agreed procedures for your operation.
Quantities, costs and scenarios are illustrative, not operating targets, approved handling instructions or guarantees. Source guidance reviewed 23 October 2026.
Last updated: · 3PL Hub
