FULFILLMENT & OPERATING CONTROL
Split Delivery
Split delivery occurs when an order or agreed supply quantity is delivered in separate parts rather than one complete delivery. The split can involve different dates, origins or packages.
SPLIT DELIVERY IN PRACTICE
- Identify the splitRecord what ships separately.
- Manage the promiseCommunicate dates and charges.
- Reconcile completionTrack every part to its outcome.
Use the agreed units, actual records and approved procedures for your operation.
A WORKED EXAMPLE
Three items now. One later.
A customer orders four items. Three are available at one facility; the fourth is delayed. If the agreed policy permits a split, the team sends three and records the remaining one as outstanding. The customer receives separate tracking and an updated promise for the balance.
WHAT THIS MEANS FOR YOUR QUOTE
Agree the requirement before comparing quotes
Use the actual shipment, stock and service requirements. Record the billing unit, included work and responsibility for exceptions.
A LITTLE MORE CONTEXT
Questions about Split Delivery
Must a split use different warehouses?
No. Availability or scheduling at one site can also cause it.
Is the order complete after the first delivery?
Only if all agreed quantities have been delivered or otherwise resolved.
Can a split cost more?
Yes. Separate packages and handling can add charges under the actual terms.
Source & example notes
Definition and operational example prepared by 3PL Hub. Examples describe hypothetical requirements; verify the actual records and agreed procedures for your operation.
Quantities, costs and scenarios are illustrative, not operating targets, approved handling instructions or guarantees. Source guidance reviewed 23 October 2026.
Last updated: · 3PL Hub
