EXPLORATORY SUPPLIER INFORMATION
Request for Information (RFI)
A request for information gathers supplier or market information to clarify capabilities and possible approaches. In a logistics selection process it often supports understanding before detailed proposals are requested.
REQUEST FOR INFORMATION IN PRACTICE
- Define the questionsAsk about the actual goods and service needs.
- Collect comparable evidenceSeparate facts, estimates and proposed options.
- Use the learningRefine requirements and next steps.
Use the agreed units, actual records and approved procedures for your operation.
A WORKED EXAMPLE
An early capability question can prevent an unsuitable shortlist.
A brand asks prospective providers about product handling, location and systems. It uses the evidence to refine the requirement before requesting detailed pricing and implementation plans.
WHAT THIS MEANS FOR YOUR QUOTE
Agree the requirement before comparing quotes
Use the actual shipment, stock and service requirements. Record the billing unit, included work and responsibility for exceptions.
Put this term to work. Compare returns-processing providers and use the 3PL selection guide to specify receipt, disposition and exception responsibilities.
A LITTLE MORE CONTEXT
Questions about Request for Information
Is an RFI automatically a priced proposal?
No.
Does a response alone prove capability?
No.
Can it refine requirements before an RFP?
Yes.
Source & example notes
Definition and operational example prepared by 3PL Hub. Examples describe hypothetical requirements; verify the actual records and agreed procedures for your operation.
Quantities, costs and scenarios are illustrative, not operating targets, approved handling instructions or guarantees. Source guidance reviewed 23 October 2026.
Last updated: · 3PL Hub
