DIGITAL SELLING & ORDER FLOWS
Electronic Commerce
Electronic commerce is buying or selling through electronic channels. It includes consumer and business transactions using websites, marketplaces and other digital ordering arrangements.
ELECTRONIC COMMERCE IN PRACTICE
- Define the transactionIdentify seller, customer and channel.
- Connect the operationAlign product, stock and order data.
- Support the lifecycleCoordinate delivery, returns and service.
Use the agreed units, actual records and approved procedures for your operation.
A WORKED EXAMPLE
Online sale. Several fulfillment choices.
A brand accepts an online order and routes it to a 3PL holding its inventory. Another seller routes an order to a supplier for direct shipment. Both use eCommerce, but their stock, integration and returns requirements differ.
WHAT THIS MEANS FOR YOUR QUOTE
Agree the requirement before comparing quotes
Use the actual shipment, stock and service requirements. Record the billing unit, included work and responsibility for exceptions.
A LITTLE MORE CONTEXT
Questions about Electronic Commerce
Is eCommerce only B2C?
No. Businesses also trade electronically.
Does it require owning a warehouse?
No. Fulfillment can be outsourced.
Does checkout completion prove dispatch?
No. They are separate events.
Source & example notes
Definition and operational example prepared by 3PL Hub. Examples describe hypothetical requirements; verify the actual records and agreed procedures for your operation.
Quantities, costs and scenarios are illustrative, not operating targets, approved handling instructions or guarantees. Source guidance reviewed 22 October 2026.
Last updated: · 3PL Hub
