Warehouse Office Agent

Job Description

Join Our Team

At Expeditors, we believe that excellent service starts with excellent people. We are looking for a motivated and
detail-oriented Warehouse Office Agent to join our Warehouse Operations team in Brussels.
As a Warehouse Office Agent, you will play a key role in ensuring the smooth flow of cargo through our warehouse.
You will combine administrative responsibilities with operational coordination, acting as a vital link between
warehouse personnel, drivers, transportation partners, and internal departments.
If you thrive in a fast-paced logistics environment, enjoy problem-solving, and are passionate about delivering
outstanding service, we would like to hear from you.

Key Responsibilities

• Validate incoming drivers and verify transport documentation.
• Coordinate loading and unloading activities with warehouse teams.
• Process incoming and outgoing shipments in the warehouse management system.
• Prepare and validate operational documents, including CMRs, loading sheets, and warehouse checklists.
• Book and coordinate pickup and delivery timeslots with transportation partners.
• Communicate effectively with drivers, internal departments, and external stakeholders.
• Ensure all shipments are correctly identified, labeled, and processed according to company standards.
• Investigate, record, and report shipment discrepancies.
• Support inventory activities and warehouse stock management.
• Monitor operational activities and ensure system accuracy in real time.
• Generate operational reports and provide updates to management.
• Ensure outgoing cargo is prepared and dispatched on schedule.
• Assist in identifying process improvements and operational efficiencies.

Qualifications

Qualifications & Skills

• Experience in warehousing, logistics, transportation, or supply chain operations is an advantage.
• Proficient in Microsoft Office and warehouse management systems.
• Strong administrative and organizational skills.
• Excellent communication skills.
• Good command of English.
• Dutch and/or French language skills are considered a strong asset.
• Ability to work accurately under pressure and manage multiple priorities.

Personal Attributes

• Team player with a proactive attitude.
• Strong attention to detail.
• Solution-oriented mindset.
• Flexible and customer-focused.
• Willing to take ownership and work independently when required

Additional Information

Working Conditions

• Full-time position.
• Fast-paced and dynamic warehouse environment.
• Combination of office-based and operational warehouse activities.
• Must be willing to work in a rotating shift system.
• Must be willing to work one weekend (Saturday or Sunday) out of every two weekends as part of the operational schedule.

What We Offer

• Competitive salary and benefits package
• Medical Health Plan
• Lunch Vouchers of 10Euro/day
• Eco Vouchers
• Employee Stock Purchase Plan
• A challenging position within a global logistics organization.
• Opportunities for professional growth and development.
• Comprehensive training and continuous learning opportunities.
• A collaborative team environment where your contribution makes a difference.