Senior Account Manager

Job Description

Ready to bet on yourself?

Circle Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

What We Are Looking For:

As a team, we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Position Overview

Circle Logistics is seeking a driven Senior Account Manager to join our Ann Arbor, MI team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.

This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery.

This is a remote role to start. Once our office opens in the Ann Arbor area, the role will be an on-site position.

Key Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking
• Build and maintain a strong pipeline of freight opportunities
• Manage the full sales cycle from initial prospecting to closing new business
• Oversee day-to-day management of customer accounts and freight movements
• Coordinate with carriers and internal operations teams to ensure successful load execution
• Negotiate rates with both customers and carriers to maintain strong profit margins
• Provide exceptional customer service and proactive communication
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume
• Monitor market conditions and provide strategic solutions to customers

What Success Looks Like

• Consistently generating new business and expanding customer relationships
• Building a stable book of accounts that produces a consistent margin
• Successfully managing freight from pickup through delivery
• Maintaining strong customer retention through service and communication
• Contributing to the growth and performance of the overall team

Why Join Circle Logistics

• Opportunity to fully own and grow your book of business
• High-performance sales environment with strong earning potential
• Supportive team culture and leadership
• Clear opportunities for professional growth and advancement

Think you have what it takes to dominate? Apply today and join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!

Qualifications

• Freight brokerage experience is required, with a solid understanding of industry terminology, processes, and customer expectations.
• Prior B2B sales experience required, with demonstrated proficiency using CRM platforms to manage customer relationships, sales activities, and pipelines.
• Proven success in a performance- or commission-based sales environment, with a strong drive to exceed goals and maximize earning potential beyond a base salary.
• Ideal candidates will have previous experience in a freight brokerage Business Development or Account Executive role, along with an established network of customer relationships or a pipeline of qualified prospects that can be leveraged to build business at Circle Logistics.

Additional Information

All your information will be kept confidential according to EEO guidelines.