Cross Dock Supervisor

Job Description

Key Responsibilities

• Manage Warehouse Transactions- Process inbound receiving and outbound shipping transactions accurately within the Warehouse Management System (WMS).
• Verify Inventory and Documentation- Audit freight against packing lists, bills of lading, and shipping manifests to ensure inventory accuracy and compliance.
• Coordinate Cross dock Operations- Partner with third-party logistics (3PL) personnel to facilitate efficient freight flow, trailer loading, and unloading activities.
• Resolve Operational Issues- Serve as the primary point of contact for shipping discrepancies, damaged freight, and system-related issues by utilizing customer portals and internal processes.
• Maintain Shipping Records- Ensure all shipping documentation, digital records, and photographic evidence of non-compliant shipments are complete, accurate, and maintained according to company standards.

Work Environment

• Fast-paced warehouse and cross dock environment.
• Frequent interaction with warehouse associates, third-party logistics providers, carriers, and customers.
• Regular walking throughout the warehouse and dock areas to monitor operations.
• Ability to work in varying warehouse temperatures and around moving equipment while following all safety procedures.
• Must be available to work flexible hours, including overtime or weekends as required to support inbound and outbound operations.
• 1st and 2nd shift available

Qualifications

Education

• High school diploma or GED required.

Experience

• Minimum of two (2) years of experience in warehouse, cross dock, transportation, or logistics operations.
• Experience using Warehouse Management Systems (WMS), preferably Körber WMS.
• Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.
• Experience coordinating shipments with carriers and third-party logistics providers.
• Ability to interpret shipping documentation, including bills of lading, packing lists, and manifests.

Personality Traits

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Effective problem-solving and decision-making abilities in a fast-paced environment.
• Customer-focused with the ability to build positive working relationships with internal and external partners.
• Adaptable, dependable, and able to manage changing priorities while meeting operational deadlines.

Additional Information

Pay/Benefits/Perks

• $25/hr
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.