Transcon (Ground Transportation) Customer Service Representative

CDMX, MexicoOn-siteFull-timeAssociatePosted 7d ago

Descripción del empleo

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Meet compliance at all times
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal DLSOPs

 

Requisitos

 

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of Grond Transportation MX documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English

 

Información adicional

Open to work from Monday to Satrdays prefered 

Listing sourced from the employer's SmartRecruiters job board. 3PL Hub does not charge job seekers or employers for this listing. Report a problem: ryan@3plhub.co.

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