Transcon Finance Agent

Job Description

Scope of Position:  To Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department

Major Duties and Responsibilities: 

Operations:

• Ensure smooth and timely Invoicing and payable process flow.
• Ensure accurate and timely data entry into our operational system
• Ensure accurate and timely billing to our clients.
• Ensure clients receive invoices within 24hrs of invoicing.
• Ensure the following reports and accounting issues are handled timely and effectively:
  • APD
  • Credits
  • Debits
• Contribute to maintain good relationships with suppliers through quick resolution of any payable issues.
• Build Relationships with vendors and internal Expeditors employees to insure timely payment and vendor satisfaction
• Maintain compliance with Expeditors internal procedures and external requirements in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve accounting efficiency and productivity
• Meet billing and accounting KPI standards in accordance with the Company’s procedures             
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

Qualifications, Experience and Education Requirements

• Knowledge of the Chicagoland area.
• Six months to one year related experience in Domestic operations.
• Operations/Industry Knowledge preferred
• Excellent oral and written communication skills
• A proven history of providing exceptional customer service at all levels
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Excellent organizational skills, time management skills in addition to a professional attitude
• Great attitude and background based on compliments from customers and coworkers
• Strong MS Office skills including Excel, PowerPoint, and OneNote

Additional Information

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• 26 work from home days per year
• The position pays $20.00-$28.00 per hour based on education and experience 

All your information will be kept confidential according to EEO guidelines.