Sales Operation

Job Description

Excellent administrative, clerical, record-keeping and computing skills are essential for the sale support role. Employees must also demonstrate attention to detail so that they enter customers' requests accurately and issue clear instructions to other departments. Sales support professionals must have good interpersonal skills to deal with customers and collaborate with other departments in the company. They require excellent customer service skills to enable them to deal politely and effectively with customers’ inquiries or complaints.

• Processing new sales leads
• Managing the correspondence between the sales team and their clients
• Monitoring customer accounts
• Providing data and reports to help the sales team
• Keeping track of sales targets
• Answering phone calls
• Scheduling diaries
• Proactive attitude

Qualifications

•University/College degree or equivalent business qualification
•Minimum 3 years working experience, same industry background preferable
•Demonstrated customer service skills, project management skills, problem-solving skills and proven interpersonal skills.
•Fluent in English and Chinese
•Excellent PC skills including word processing, presentation and spread sheet programs