Lead Transportation Assistant

Summary

This position is located in Milwaukee, WI, the Clement J. Zablocki VA Medical Center. The position is organizationally aligned to the Veterans Transportation Program. The primary purpose of this position is to assist the Supervisory Transportation Assistant in the day-to-day management of the Medical Center's Veterans Transportation Service (VTS) section. The VTS section operates 24 hours a day, 7 days a week.

Duties

• Major Duties: The Lead Transportation Assistant will lead a minimum of 5.0 full time employees. Distributes and balances the workload among employees in accordance with established workflow or job specialization, assure timely accomplishment of the assigned workload. Estimate and report on expected time of completion of work and maintain records of work accomplishments and time expended and prepare production report as requested. Responsible for ensuring the Beneficiary Travel office staff provide transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for examination, treatment, or care. Direct oversight of the transportation assistants performing all office functions. Receives invoices for payment of transportation services. Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records, forwards to supervisory approval, and submits all documents for payment utilizing the appropriate fund control point for reference. Assists with arrangement for all modes of transportation via air ambulance, commercial air, taxi, ambulance, bus, and/or contracted transport services. Work Schedule: Monday-Friday 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Lead Transportation Assistant/PD234620 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS07 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowing travel rules and regulations in VA Beneficiary Travel regulations and VHA Directives; organizing and maintaining documentation and records supporting beneficiary travel reimbursements and vendor payments; validating, controlling and maintaining accounting records for many travel accounts and make frequent dollar amount adjustments of those accounts; Knowing beneficiary travel reimbursements; Knowing computer software programs equivalent to Microsoft Excel, Access, Outlook, PowerPoint, and Word processing; pulling data and create reports showing volume and cost; Knowing the review process for special transportation of Veterans requiring unusual accommodations For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.