Agent/Lead Agent – Ocean Export

Job Description

Summary Description

Assist the Supervisor/Department Head with all aspects of the department while ensuring the proper and timely movement of freight.

Responsibilities & Duties:

• Customer Service
• Customer Retention
• Operation Handling
• Vendor Relations
• Assist with management of A/R and AJAX reports
• Procedure and Productivity Standards Adherence
• Accurate and Timely shipment processing & Billing
• Address and Resolve Exceptional report daily
• Other tasks as per job requirements and as being assigned by company

Qualifications

• At least 2 years of experience in Ocean/Logistics/Shipping/Freight Forwarding
• University/College graduate or equivalent combination of education and experience.
• Experience and understanding of ocean documentation processes is a plus.
• Proactive with strong organizational skills.
• Good computer skills (Excel, Word, PowerPoint).
• Fluent in English.
• Willing to work extra hours as required.
• Well-organized, innovative, and self‑motivated.
• Able to work in a team, under high pressure and tight deadlines.

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

• Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
• Annual Leave
• Health Plan: Medical Package
•  Accident Insurance
• Social, Health and Unemployment Insurance
• Mobile phone allowance, company car, Grab account,
• Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.